Customer Testimonials

     One of our greatest pleasures at DesignerFloor Area Rugs is hearing from our satisfied customers.  This is because we are always striving to provide the best possible product value and customer service, so when we hear a customer was pleased with our products and service, we are proud of it.

 

     Below are some of our favorite success stories from customers who have purchased their rugs from this web site.  In each case, we have obtained permission from that individual customer to reprint their positive feedback on this Customer Testimonial page.

 

     It is our firm belief that no one is better qualified to answer the question: "Should I buy an area rug from DesignerFloor Area Rugs?", than our own customers.

 

_______________

 

     "I want to thank you for your prompt attention in regards to my order of the two Jazz motif rugs. I received them on Friday. It took me a couple of days to contact you because I had to go out of town unexpectedly.

    Every day, I complain about the level of incompetency when it comes to customer service. Good customer service is really hard to find anymore. You proved to me that there are still some professional and compassionate business people out there.

      My husband thinks the rugs area awesome. They fit the mood of the studio perfectly."

 

(From C.S. in Dumfries, Virginia, U.S.A.)

 _______________

  

     "I received my rug last week. I want you to know I love it!! I was a little leery to order a rug without seeing it in person, but I'm very glad I went for it.

 

     Being an Internet novice, I found your website easy to use. Your pictures of the rugs are great, but the colors in the actual rug are even better. There's a depth that no picture can convey.

 

     The order was processed in a very professional, timely manner. I will recommend your company to anyone looking for these type of rugs. Thank you."

 

(From M.L. in Cudahy, Wisconsin, U.S.A.)

 _______________

  

     Just a note to thank you for your excellent service. I received a very pleasant telephone call indicating that the guitar rug I had ordered was on backorder and would take about 4 weeks to arrive. The person on the line was very courteous and explained my options to me. I told him that I was committed to the rug so he placed the backorder for me. I was pleasantly surprised when the rug arrived much sooner than expected. The rug is perfect and goes excellently with the guitar motif in our new rec room. Thanks again for making this one of the best on-line purchases I have ever made."

 

(From S.J. in Pennsylvania, U.S.A.)

 _______________

  

     "We received our rug earlier this week and are delighted with the quality. It looks exactly like the photo on your website. We were impressed with the speedy delivery too. Thanks so much."

 

(From H.M. and P.M. in Virginia, U.S.A.)

 _______________

  

     "Received the ordered rug on Friday, June 6th. It is exactly as pictured on your website except we feel the colors are significantly more vibrant than a computer is able to portray. Very pleased with the rug !!!"

(From R.S. in Florida, U.S.A.)

 _______________

  

     "Thanks again for everything. Even with the delay caused by the postal system, I figure now that getting the rugs I wanted and at a price far lower than comparable merchandise I would have purchased in Dallas more than make up for the wait. By the way, my decorator (who works throughout East Texas) wanted to know where I found such selections. She got your web address from me and said that she will be ordering from you in future."

 

(From M.P. in Texas, U.S.A.)

 _______________

  

     "My carpets came, and they are beautiful. I am so glad I found your website."

 

(From P.G. in Maryland, U.S.A.)

 _______________

  

     "I ordered two of your rugs from your website. They were both in the Southwestern collection, 1 - 5 x 8 and 1 - 8 x 11 size rugs, both in Hunter Green. Both rugs were delivered to my home when promised.

 

     I would like to take this opportunity to thank you not only for your promptness in getting this order processed and delivered, but I have to tell you that I absolutely love both rugs. My husband and I recently purchased a new home. These rugs are going in the dining and kitchen areas. I had previously textured a portion of a wall in this area and placed a southwestern print border paper in the Hunter green and burgundy design. Oddly enough the design in the rugs match the design in the border paper. It would appear that this was planned.

 

     I am very pleased with your product and if I ever have the need again, you can rest assured that I will be ordering from you in the future. Your prices are very reasonable, your delivery is "as promised", and so far your product quality is quite impressive.

 

     I know you probably very rarely hear any good things, however rest assured I will do whatever possible to send potential buyers to your website.

 

     Again, thank you very much for your product and I look forward to doing business with you again in the future."

 

(From P.J. in Oregon, U.S.A.)

 _______________

  

     "Hi. I wanted to let you know that I received my Rug today, it is even more pretty in person. I really like it and I know I will be ordering some more later. Thank you so much and I will be in touch when I get ready to reorder."

 

(From R.B. in Oklahoma, U.S.A.)

 _______________ 

  

     "Rug arrived yesterday afternoon...it is beautiful, and we are very pleased with the product and your efficient service....Again, thank you for expediting our order."

 

(From A.M. in Oregon, U.S.A.)

 _______________

  

     "I received the rug today and LOVE it! I must say, I was a little concerned that the colors would be too muted, but they match the rest of the room perfectly. Thanks so much for your help!!"

 

(From L.R. in New York State, U.S.A.)

 _______________

  

     "Just a note to let you know that the area rug I ordered is perfect! The colors blend perfectly with my new floor and southwestern decor.  The follow up letter you sent was much appreciated.  I order online quite frequently and find your web site and service to be first rate! I will definitely recommend your store to others.  Thank you."

 

(From K.B. in Pennsylvania, U.S.A.)

 _______________

  

     "Thanks for a great look for a low price. I must confess, I was quite concerned that this rug would look like "astro-turf". Quite honestly, I wish I had a pocketbook that could have ordered a "real" hide rug.  However, now that I have your zebra look-alike, I realize that even if I had a fat purse, the "real McKoy" would be highly impractical in my bathroom and the one I have is absolutely perfect!"

 

     "Thanks for a lot of "Bang for my Buck". Good luck to you as you continue to provide a fantastic service with great follow-up for Internet customers."

 

     "P.S. - Actually, this was my very first on-line purchase. Your web site was quite easy to use and the rug was delivered so fast! When I phoned to verify my decision, the fellow was so kind and we had a wonderful conversation! I am a happy gal!..."

 

(From J.R. in North Carolina, U.S.A.)