Mail In Order Form
How to Use This Form: Simply fill in all the requested information and mail it to: DesignerFloor Area Rugs, P.O. Box 44201, West Allis, WI 53214-7201. Wisconsin Residents please add 5% Sales Tax.
Customer Shipping Information:
First Name: _____________________ Last Name:_____________________________________
Street Address:___________________________________ Apt. #_________ (Note: Can't be a P.O. Box)
City:____________________________________ State:___________ Zip Code:______________
Day Phone: ( )____________________ Evening Phone: ( )________________________
E-Mail Address: ___________________________________
Credit Card Billing Information:
Card Holder Full Name: __________________________________________________________
Card Holder Billing Address:_______________________________________ Apt. #_________
City:____________________________ State:________ Zip Code:______________
Items Being Ordered:
Quantity Size Item # Item Color Price (U.S.D.)
____________ __________ ___________ __________________ __________________
____________ __________ ___________ __________________ __________________
____________ __________ ___________ __________________ __________________
____________ __________ ___________ __________________ __________________
Order Total:________________
Payment Information:
(Check One) ______Visa _____MasterCard _____Discover _____American Express
Credit Card Number: __________________________ Expir.Date: ____________
Shipping: All Orders are shipped U.P.S. Ground Service or U.S. Postal Service Delivery (or AirBorne Express Ground Service to select areas) within Continental U.S. at no additional charge. Please allow 7 to 14 days for delivery, (subject to item availability).
(Sorry, we do not accept personal checks or money orders and we do not ship C.O.D.)
Terms and Conditions: All product information on this web site is based upon current manufacturer specifications and is presented here as an educational guide to our customers and is not intended itself as a product warranty or statement of claims. Size measurement variances can still exist for machine-made rugs and all size specifications for handmade rugs are approximate. Although every effort has been made to represent true rug colors on this website, colors are best viewed with higher resolution images provided and may still vary due to end user computer settings. Note that selection of specific shipping company and method for free order delivery is at our sole discretion, and the "7 to 14 Day" delivery time mentioned is an estimated shipping duration which may vary depending shipment distances and agent used. Free Shipping applies to delivery within the Continental United States only and shipping to Alaska and Hawaii may be arranged for an additional fee. We currently do not accept orders for delivery outside of the United States. Web site content and published prices may be subject to change on this site without prior notice, however once an item is ordered at a specific price, that price will be honored. Our manufacturers use a product code numbering system that is different than the Item Number system used on this web site and this product code difference does not necessarily mean an incorrect item has been delivered. Call DesignerFloor Customer Service at 1-888-360-RUGS, (which is 1-888-360-7847) if you have any questions about any item you receive. Rug images, descriptive content and information used on this site is property of DesignerFloor Area Rugs and/or it's manufacturers and may not be republished without expressed permission. Wisconsin Residents will be charged applicable State and County Sales Tax. Note that we do not ship C.O.D., and personal checks and money orders are not accepted as form of payment but only Visa, MasterCard, Discover Card and American Express for all transactions. By submitting this order with DesignerFloor Area Rugs, you are confirming you are authorized to use the Credit Card provided as form of payment and do authorize the purchase total. Minors, (18 years or younger) need parental consent to purchase any item or provide any information for DesignerFloor Area Rugs use.
Return Policy And Money Back Guarantee: You may return any unsoiled and undamaged hand-made or machine-made rug purchased from DesignerFloor Area Rugs, that you are not satisfied with for any reason, within 15 days from Date Received for a Refund of the Purchase Price Less our Initial Shipping and Handling Expense. All returns are subject to deduction of the initial order shipping and handling costs invested in order to provide "free delivery" to the customer. Return shipping cost back to DesignerFloor Area Rugs is the responsibility of the customer, whether initial delivery is refused or not. Return Procedure: 1) Call Customer Service Toll Free at 1-888-360-RUGS, (which is 1-888-360-7847), or to send an email to service@designerfloor.com. within 15 (fifteen) calendar days from the delivery date and explain the reason for your return. The DesignerFloor representative will provide all the information you need to order to return the merchandise. No Rug Return will be accepted without this prior notification and approval. 2) Properly package the rug per our representative's instructions and ship the rug to the address specified. All approved rug returns must be shipped back within 7 (seven) calendar days from the date DesignerFloor Area Rugs is first notified of the return. It is recommended that each returned item be "additionally insured" by the customer with the shipping carrier to cover the full purchase price paid for the item and this expense is the responsibility of the customer. Please note that returned merchandise is not accepted at the Office Address listed on this Web Site, but at a special Warehouse Address which the DesignerFloor representative will provide. 3) Upon receipt of the returned item and confirmation of it as unsoiled and undamaged, and of payment being made, DesignerFloor Area Rugs will refund of the Total Dollar Value Paid for the item(s), less the shipping and handling expense paid to provide the initial "Free Delivery" to the customer, including initial credit card processing fees. This refund will be credited to the customer's credit card within 10 (ten) business days of the Return being received. We reserve the right to refuse to accept any return which is damaged, soiled or returned without regard for this Return Policy. We do not refund shipping costs of the return shipping back to DesignerFloor Area Rugs, except in the rare case the customer actually received an item with a manufacturer defect or received an item not actually ordered. Any such exception must be authorized prior to return and confirmed as a valid exception as above upon our receipt of returned item. DesignerFloor does guarantee all our machine-loomed rugs to be new and free from factory defect at the time it was shipped to the customer and guarantees hand-made products to be as represented on our website to the best of our ability. Please note that "undamaged and unsoiled" is defined as "in the same condition the merchandise was in when initially shipped to the customer".
Thank you for your order.